General information

This website is provided for general information about Bill and Son Towing, our towing, recovery, roadside, vehicle transport, and related services. The information on this website is intended to help visitors understand our services and contact us for assistance. Website content may not include every service condition, limitation, fee, availability detail, or legal requirement that may apply to a specific towing or recovery situation.

Service availability

Bill and Son Towing provides towing and recovery services based on availability, location, road conditions, vehicle condition, safety considerations, regulatory requirements, and other operational factors. Submitting an inquiry, calling our office, or using information from this website does not guarantee service availability, response time, pricing, or acceptance of a service request. Service may be refused or delayed where safety, access, weather, road conditions, payment issues, legal requirements, or other circumstances prevent proper service.

Emergency situations

If you are involved in an accident, are in danger, or require police, fire, ambulance, or other emergency assistance, call 911 immediately. This website is not intended to replace emergency services.

Customer responsibilities

Customers are responsible for providing accurate information, including vehicle location, vehicle type, condition, destination, ownership or authorization details, and any special circumstances that may affect towing, recovery, access, or transport. Customers are also responsible for removing valuable personal belongings from the vehicle when possible. Bill and Son Towing is not responsible for personal items left inside a vehicle unless required by applicable law.

Pricing and payment

Any pricing, estimate, or fee information provided verbally, by email, through this website, or through other communication is subject to confirmation. Final charges may depend on distance, location, vehicle condition, service type, recovery difficulty, wait time, storage, administrative requirements, after-hours service, special equipment, taxes, and other applicable factors.

Payment terms must be followed as provided at the time of service. Bill and Son Towing may require payment before releasing a vehicle or completing a service, subject to applicable law.

Vehicle towing, recovery, and storage

Towing, recovery, and storage services may be subject to applicable laws, regulations, insurance requirements, police direction, customer authorization, and industry practices. Bill and Son Towing aims to operate with lawful procedures, clear communication, honest service practices, and respect for customer choice. Customers must provide any required authorization, ownership proof, insurance details, or release documentation when requested.

Website accuracy

We make reasonable efforts to keep website information accurate and current. However, errors, omissions, outdated information, or service changes may occur. Bill and Son Towing does not guarantee that all website content is complete, current, or error-free. We may update, change, remove, or replace website content at any time without notice.

Intellectual property

All website content, including text, layout, graphics, logos, images, and other materials, is owned by or licensed to Bill and Son Towing unless otherwise stated. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission.

Third-party links

This website may include links to third-party websites, platforms, maps, tools, or services. These links are provided for convenience only. Bill and Son Towing is not responsible for the content, policies, accuracy, security, or practices of third-party websites.

Limitation of liability

To the fullest extent permitted by law, Bill and Son Towing is not responsible for any loss, damage, delay, inconvenience, business loss, vehicle-related issue, data loss, or other claim arising from the use of this website, reliance on website information, service delays, service unavailability, or third-party actions.

Nothing in these Terms of Use limits any rights or protections that cannot be limited under applicable law.

User conduct

You agree not to misuse this website, attempt unauthorized access, interfere with website operation, submit false information, upload harmful content, or use this website for unlawful or harmful purposes.

Changes to these terms

Bill and Son Towing may update these Terms of Use at any time. Updates will be posted on this page with a revised date. Continued use of the website after updates means you accept the updated terms.

Governing law

These Terms of Use are governed by the laws of Ontario and the applicable laws of Canada. Any dispute related to this website or these terms will be handled in Ontario, unless applicable law requires otherwise.

Contact information

If you have questions about these Terms of Use, please contact Bill and Son Towing:

• 15 Atomic Ave, Etobicoke, ON M8Z 5K8
• Phone: 416-622-2222
• Email: info@billandsontowing.ca